One of the problems we found with computer repair services for small business was the response time (or lack thereof). Time and time again clients would tell us how they waited a week or two for their previous computer technician to return their call.

At CopTechs, that is simply unacceptable. We understand that computers are critical to the daily operations of most small businesses today. To that end, we make it our priority to return calls to our clients within 24 hours and typically will respond to your location to deal with the problem within 48 hours (depending on the severity of the issue).

In addition to all of the services we offer our residential clients we also offer the following to our small business clients:

• Servers

  The average small business does not need a full fledged server system with their own domain, e-mail server, etc. However a server is a valuable tool for centralizing many small business functions such as file sharing, backup and remote access to data. The HP StorageWorks Data Vault provides those capabilities at a much lower cost to the small business owner than that of a complete Windows Server system.

  The StorageWorks Data Vault is built on the same technology that powers Windows Server 2003. It delivers consolidated data storage, file sharing, and data protection that is specifically designed for the small business that has no or limited IT staff. It is an ideal solution for small businesses with 10 or less PC clients who need to a simple solution to secure and share data on a limited IT budget.

• Maintenance contracts

  The business environment can be a dusty, dirty one. All computers have fans that cool them by drawing air in from the outside and across the internal compenents. As a result, the components are kept from overheating but they also get covered in dust. Over time the dust can build up an literally blanket the components of a computer causing them to do the exact thing the fans are there to prevent...overheat.

  Dust and dirt can be seen but what about the build up inside the computer? Over time surfing the internet, using email and other applications can cause build up of unwanted and unneeded files on your hard drive. Whether they be temporarily internet files, adware, spyware, viruses or old programs that you no longer use or need they can slow your computer down and sometimes even cripple it.

  Routine maintenance is geared towards preventing slowdowns, data loss and loss of productivity. On a pre-scheduled basis, we can come to your business and clean what can and can't be seen in your computers to keep them running optimally. Depending on your budget and work environment, this can be done anywhere from monthly to quarterly or even semi-annually.

• Website design and maintenance

• Remote support